Mount Cook Village caters to a steady flow of around 250,000 visitors per year with a wide range of facilities and accommodation.
An international style hotel, The Hermitage the name of which dates back to the original hotel built in 1884, is the only prominent larger building in the village and a popular location, especially for international tourists. The Hermitage is sometimes used as an alternative name for the settlement. The hotel also owns and operates chalets and a lodge & motel with options ranging from backpacker accommodation through to family units.
There are two more motels in the village, and a total of four restaurants or pubs, two of which are inside the main hotel complex. The buildings and motel units are connected via paved footpaths. The small White Horse Hill camping ground is located about 2km outside the village, connected via a walking track.
Commercial operations run guided walks, 4WD safaris, boating on the Tasman glacier lake, horse treks, fishing, and scenic flights including landing on the glaciers. These are based at the hotel, departing and returning to the hotel's main entrance.
A number of nearby walks and climbs ranging from 10 minute bush walks to multi-day tramping tracks and routes can be explored from Mount Cook Village.
There are three short walking tracks through forest areas within the village and on its outskirts, as well as the starting points of longer walking tracks ranging from the popular and easy Hooker Valley Track to more strenuous walks such as the steep track to Sealy Tarns.
The village is home to the park's visitor centre, and the starting point for climbers, hunters and trampers visiting the many huts.