They take in orphaned elephants from all over Kenya, and keep them until they are able to survive in the wild. Visiting hours are daily at 11am, so you should aim to arrive about 10 minutes before that time. You will be admitted and the elephants will be fed in two groups for around an hour. After than there is a brief time to shop and look around, and it closes again around 12:30PM. If you are willing to sponsor an elephant for USD50, you can make an appointment to see your elephant put to bed at around 5PM. These brief visiting times are to ensure that the elephants are not overly exposed to humans.